Work

Systems we’ve built around real operations.

Two ends of the same approach: custom software built around one company’s operation, and vertical software built around an industry’s workflow.

CCC Connect — custom operating system for insurance restoration and contracting

Product view — Insurance Restoration / Contracting

Custom Business Operating System

CCC Connect

Insurance Restoration / Contracting

Context

A residential restoration and roofing company was running inspections, insurance workflows, production submissions, and field operations across its sales and field teams.

Friction

Inspections, production workflows, and field operations were managed through spreadsheets, shared drives, and verbal handoffs. Critical steps were missed regularly, and managers had no real-time visibility into where any job stood.

System

A custom business operating system built around how the company actually runs its operation — from the first inspection through production, documentation, and field workflows.

Key Workflows

  • Guided field inspections
  • Insurance scope intelligence
  • Structure-by-structure worksheets
  • Contracts
  • Centralized resources
  • Field workflows

Outcome

Standardized workflows and a single source of truth shared by both the sales and field teams, replacing the patchwork of spreadsheets and shared drives.

arkOS — vertical business platform for personal training businesses

Product view — Personal Training

Vertical Business Platform

arkOS

Personal Training

Context

Multi-location personal training organizations tracking trainer performance, revenue, sales pipelines, and accountability across locations.

Friction

Assessment processes ran differently depending on the trainer. Managers lacked real-time visibility into trainer performance, forecasting was inaccurate, and reporting across locations was fragmented. Capturing metrics required hours of manual reporting each month.

System

A vertical business platform that models a personal training business end to end — assessments, sales, client management, dashboards, trainer accountability, and reporting in one operational environment.

Key Workflows

  • Guided assessments
  • Sales workflows
  • Client management
  • Dashboards
  • Trainer performance
  • Reporting
  • Intelligent workflow tools

Outcome

Managers gained real-time, location- and trainer-level insight without waiting for end-of-month reports — a demonstration of how deeply arkOS can model one industry’s workflow.

CCC Connect

Custom software built around one company’s operation.

arkOS

Vertical software built around an industry’s workflow.

More Work

Additional purpose-built systems. Select to open the full case study.

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